Context Studio
@contextstudio.bsky.social
A people centred service design studio in Dublin.
www.contextstudio.ie
www.contextstudio.ie
In our article: “Teams Matter Too”, we dive into why strong, aligned, and supported teams are fundamental to doing meaningful service design — not just clever processes or slick tools. When the people behind the work thrive, impact follows.
contextstudio.ie/teams-matter...
contextstudio.ie/teams-matter...
Teams Matter Too!
Teams Matter Too!
contextstudio.ie
October 21, 2025 at 10:02 AM
In our article: “Teams Matter Too”, we dive into why strong, aligned, and supported teams are fundamental to doing meaningful service design — not just clever processes or slick tools. When the people behind the work thrive, impact follows.
contextstudio.ie/teams-matter...
contextstudio.ie/teams-matter...
We partnered with the Irish Heart Foundation to reimagine how digital tools could better support patients and volunteers.
Through system mapping and co-design, we uncovered needs, align systems, and shape a service blueprint, all grounded in real lived experience.
contextstudio.ie/irish-heart-...
Through system mapping and co-design, we uncovered needs, align systems, and shape a service blueprint, all grounded in real lived experience.
contextstudio.ie/irish-heart-...
Irish Heart Foundation – Service Design for Digital Transformation of Patient Support
Irish Heart Foundation – Service Design for Digital Transformation of Patient Support
contextstudio.ie
October 15, 2025 at 10:46 AM
We partnered with the Irish Heart Foundation to reimagine how digital tools could better support patients and volunteers.
Through system mapping and co-design, we uncovered needs, align systems, and shape a service blueprint, all grounded in real lived experience.
contextstudio.ie/irish-heart-...
Through system mapping and co-design, we uncovered needs, align systems, and shape a service blueprint, all grounded in real lived experience.
contextstudio.ie/irish-heart-...
Some call it co-design or co-creation... but we like to call it designing together!
Read Sean Casey's article on what we mean by designing together:
contextstudio.ie/designing-to...
Read Sean Casey's article on what we mean by designing together:
contextstudio.ie/designing-to...
Designing Together
Designing Together
contextstudio.ie
October 6, 2025 at 2:02 PM
Some call it co-design or co-creation... but we like to call it designing together!
Read Sean Casey's article on what we mean by designing together:
contextstudio.ie/designing-to...
Read Sean Casey's article on what we mean by designing together:
contextstudio.ie/designing-to...
Online workshops are now a fact of life, but facilitating online deserves just as much consideration as when in person. Sean Casey captured some of the key principles we apply at Context Studio.
contextstudio.ie/how-to-make-...
#ServiceDesign #DesignThinking #Facilitation #BetterPublicServices
contextstudio.ie/how-to-make-...
#ServiceDesign #DesignThinking #Facilitation #BetterPublicServices
How to make the most of online workshops
How to make the most of online workshops
contextstudio.ie
October 1, 2025 at 9:21 AM
Online workshops are now a fact of life, but facilitating online deserves just as much consideration as when in person. Sean Casey captured some of the key principles we apply at Context Studio.
contextstudio.ie/how-to-make-...
#ServiceDesign #DesignThinking #Facilitation #BetterPublicServices
contextstudio.ie/how-to-make-...
#ServiceDesign #DesignThinking #Facilitation #BetterPublicServices
What are Ireland's Design Principles for Government?
contextstudio.ie/what-are-ire...
#ServiceDesign #BetterPublicServices
contextstudio.ie/what-are-ire...
#ServiceDesign #BetterPublicServices
What are Ireland’s Government Design Principles?
What are Ireland’s Government Design Principles?
contextstudio.ie
September 29, 2025 at 10:59 AM
What are Ireland's Design Principles for Government?
contextstudio.ie/what-are-ire...
#ServiceDesign #BetterPublicServices
contextstudio.ie/what-are-ire...
#ServiceDesign #BetterPublicServices
The service blueprint, in all it's various forms, continues to be the key tool of the service designer. Our own Sean Casey wrote a primer for those who are curious to blueprint the future!
contextstudio.ie/sketching-th...
#ServiceDesign #BetterPublicServices #DesignThinking
contextstudio.ie/sketching-th...
#ServiceDesign #BetterPublicServices #DesignThinking
Sketching the Future - with Service Blueprints
Sketching the Future - with Service Blueprints
contextstudio.ie
September 24, 2025 at 8:58 AM
The service blueprint, in all it's various forms, continues to be the key tool of the service designer. Our own Sean Casey wrote a primer for those who are curious to blueprint the future!
contextstudio.ie/sketching-th...
#ServiceDesign #BetterPublicServices #DesignThinking
contextstudio.ie/sketching-th...
#ServiceDesign #BetterPublicServices #DesignThinking
Ireland is known as the land of 1000 welcomes, so it was our privilege to work with our National Museum, taking the service design approach to explore visitor experience - now, and into the future...
contextstudio.ie/visitor-expe...
#ServiceDesign #DesignThinking #Museum #BetterPublicServices
contextstudio.ie/visitor-expe...
#ServiceDesign #DesignThinking #Museum #BetterPublicServices
Visitor Experience Research & Co-Design for National Museum of Ireland
In 2023, Context Studio was selected to provide NMI with Visitor Experience Research services and we’ve been privileged to work with their teams since.
contextstudio.ie
September 22, 2025 at 10:39 AM
Ireland is known as the land of 1000 welcomes, so it was our privilege to work with our National Museum, taking the service design approach to explore visitor experience - now, and into the future...
contextstudio.ie/visitor-expe...
#ServiceDesign #DesignThinking #Museum #BetterPublicServices
contextstudio.ie/visitor-expe...
#ServiceDesign #DesignThinking #Museum #BetterPublicServices
It seems the AI hype simply won't go away. We're always curious about tech, but cautiously curious! This exploration from 2023 shows how AI might help make public consultation a little more accessible, while easing the burden of administration.
contextstudio.ie/a-use-case-f...
contextstudio.ie/a-use-case-f...
A Use Case for AI - Accessible Documentation
A Use Case for AI - Accessible Documentation
contextstudio.ie
September 17, 2025 at 10:02 AM
It seems the AI hype simply won't go away. We're always curious about tech, but cautiously curious! This exploration from 2023 shows how AI might help make public consultation a little more accessible, while easing the burden of administration.
contextstudio.ie/a-use-case-f...
contextstudio.ie/a-use-case-f...
Good research is the basis of successful service design. Knowing how people behave, how things work, uncovering needs, understanding opportunities.
Could design research help your business or organisation? Sean Casey highlights some of the ways it might.
contextstudio.ie/5-ways-desig...
Could design research help your business or organisation? Sean Casey highlights some of the ways it might.
contextstudio.ie/5-ways-desig...
5 Ways Design Research can benefit your Business or Organisation
5 Ways Design Research can benefit your Business or Organisation
contextstudio.ie
September 15, 2025 at 1:41 PM
Good research is the basis of successful service design. Knowing how people behave, how things work, uncovering needs, understanding opportunities.
Could design research help your business or organisation? Sean Casey highlights some of the ways it might.
contextstudio.ie/5-ways-desig...
Could design research help your business or organisation? Sean Casey highlights some of the ways it might.
contextstudio.ie/5-ways-desig...
It was our pleasure to work with the team at @createireland.bsky.social , and to involve artists and communities in this research. This project was a great example of how the design approach works best in collaboration.
📖: contextstudio.ie/create/
📖: contextstudio.ie/create/
Create - Mapping The Experience of The Artist in The Community Scheme
Create - Mapping The Experience of The Artist in The Community Scheme
contextstudio.ie
August 12, 2025 at 9:45 AM
It was our pleasure to work with the team at @createireland.bsky.social , and to involve artists and communities in this research. This project was a great example of how the design approach works best in collaboration.
📖: contextstudio.ie/create/
📖: contextstudio.ie/create/
Our own Harry Cloney has written about his journey into service design, what he's learned along the way, and what motivates his work here at Context Studio.
Read 📖 : contextstudio.ie/when-harry-m...
Read 📖 : contextstudio.ie/when-harry-m...
When Harry met Service Design!
Our own Harry Cloney reflects on his journey into service design, and what he's learned along the way.
contextstudio.ie
August 8, 2025 at 11:11 AM
Our own Harry Cloney has written about his journey into service design, what he's learned along the way, and what motivates his work here at Context Studio.
Read 📖 : contextstudio.ie/when-harry-m...
Read 📖 : contextstudio.ie/when-harry-m...
Context Director John Lynch wrote a guest article for the Don Norman Design Award. This article traces Ireland’s unique journey toward embedding human-centered design in government—from volunteer networks to official action plans.
📖 Read the full story: dnda.design/from-grassro...
📖 Read the full story: dnda.design/from-grassro...
From Grassroots to Government – learning from Ireland’s journey towards design for Better Public Services - Don Norman Design Award
By John Lynch, Founder and Director of Context Studio. Dublin, Ireland
dnda.design
June 26, 2025 at 2:37 PM
Context Director John Lynch wrote a guest article for the Don Norman Design Award. This article traces Ireland’s unique journey toward embedding human-centered design in government—from volunteer networks to official action plans.
📖 Read the full story: dnda.design/from-grassro...
📖 Read the full story: dnda.design/from-grassro...
Our own Áine Power has been chosen as an official challenger for Bounce Design Challenge in collaboration with @aplayfulcity.bsky.social
contextstudio.ie/aine-selecte...
contextstudio.ie/aine-selecte...
Áine selected to participate in Bounce Design Challenge
Our own Áine Power has been chosen as an official challenger for Bounce's Design Challenge in collaboration with A Playful City.
contextstudio.ie
June 25, 2025 at 9:58 AM
Our own Áine Power has been chosen as an official challenger for Bounce Design Challenge in collaboration with @aplayfulcity.bsky.social
contextstudio.ie/aine-selecte...
contextstudio.ie/aine-selecte...
Our own Aine Power and John Lynch sat down with Design Declares Ireland to talk about how a human-centred design approach can help communities move from ambition to climate action and their experience with our From Plan to Do project.
Read the full article: www.100archive.com/articles/fro...
Read the full article: www.100archive.com/articles/fro...
From Plan to Do: Designing climate action with and for communities – 100 Archive
www.100archive.com
May 23, 2025 at 9:45 AM
Our own Aine Power and John Lynch sat down with Design Declares Ireland to talk about how a human-centred design approach can help communities move from ambition to climate action and their experience with our From Plan to Do project.
Read the full article: www.100archive.com/articles/fro...
Read the full article: www.100archive.com/articles/fro...
In the final post of our series exploring the Design Principles for Government in Ireland, we take a look at Design Principle 10 - “We will work to make things simpler”
contextstudio.ie/design-princ...
contextstudio.ie/design-princ...
Design Principle 10 - We will work to make things simpler
How many times, when accessing public services, have we individually or collectively thrown our hands up at a task or necessary step which seems convoluted, confusing, or downright worrying even before it starts?
Design Principle 10 states a key goal of design in the service of public outcomes
contextstudio.ie
April 11, 2025 at 10:48 AM
In the final post of our series exploring the Design Principles for Government in Ireland, we take a look at Design Principle 10 - “We will work to make things simpler”
contextstudio.ie/design-princ...
contextstudio.ie/design-princ...
In the penultimate post of our series exploring the Design Principles for Government in Ireland, we tackle Design Principle 9 - "We will build, test, learn & iterate".
contextstudio.ie/design-princ...
contextstudio.ie/design-princ...
Design Principal 9 - We will build, test, learn & iterate
Design Principal 9 - We will build, test, learn & iterate
contextstudio.ie
March 20, 2025 at 11:39 AM
In the penultimate post of our series exploring the Design Principles for Government in Ireland, we tackle Design Principle 9 - "We will build, test, learn & iterate".
contextstudio.ie/design-princ...
contextstudio.ie/design-princ...
Reposted by Context Studio
You can now download the new HSE Health App. With a verified MyGovID, you can safely and securely store your self-declared medication details in the app. Expectant mothers can also see their upcoming maternity appointments. More features will be added in the future. Find out more: hse.ie/health-app
February 25, 2025 at 3:38 PM
You can now download the new HSE Health App. With a verified MyGovID, you can safely and securely store your self-declared medication details in the app. Expectant mothers can also see their upcoming maternity appointments. More features will be added in the future. Find out more: hse.ie/health-app
Check out the highlights from our Sustainable Energy Communities: Moving From Plan To Do SEC meet-up in November 2024.
youtu.be/XY9Idum_a7M?...
youtu.be/XY9Idum_a7M?...
From Plan To Do: Sustainable Energy Community Meet Up
YouTube video by Creative Ireland
youtu.be
February 20, 2025 at 4:13 PM
Check out the highlights from our Sustainable Energy Communities: Moving From Plan To Do SEC meet-up in November 2024.
youtu.be/XY9Idum_a7M?...
youtu.be/XY9Idum_a7M?...
Design Principle #8 opens a few cans of worms... This design principle commits to designing for value, but also draws attention to the fact that value is a broad concept."
Read episode 8 of our Government Design Principles breakdown: contextstudio.ie/08-we-will-d...
Read episode 8 of our Government Design Principles breakdown: contextstudio.ie/08-we-will-d...
Design Principle 8 - We will design to deliver value in all its forms
Design Principle 8 - We will design to deliver value in all its forms
contextstudio.ie
February 7, 2025 at 2:54 PM
Design Principle #8 opens a few cans of worms... This design principle commits to designing for value, but also draws attention to the fact that value is a broad concept."
Read episode 8 of our Government Design Principles breakdown: contextstudio.ie/08-we-will-d...
Read episode 8 of our Government Design Principles breakdown: contextstudio.ie/08-we-will-d...
That’s us gone from Twitter.
Our history of tweets is now here on BlueSky. We’ll delete the account on the other place after a few months but won’t be posting there anymore.
Our history of tweets is now here on BlueSky. We’ll delete the account on the other place after a few months but won’t be posting there anymore.
January 25, 2025 at 12:34 PM
That’s us gone from Twitter.
Our history of tweets is now here on BlueSky. We’ll delete the account on the other place after a few months but won’t be posting there anymore.
Our history of tweets is now here on BlueSky. We’ll delete the account on the other place after a few months but won’t be posting there anymore.
Our own Rebecca Fagan has written a reflection on her highlight from this year's Bounce design event she attended with Tim in Trinity College.
contextstudio.ie/bounce-2025-...
contextstudio.ie/bounce-2025-...
Bounce 2025 Reflection; ‘Bucket Showers to Goose Attacks’
Bounce 2025 Reflection; ‘Bucket Showers to Goose Attacks’
contextstudio.ie
January 17, 2025 at 11:48 AM
Our own Rebecca Fagan has written a reflection on her highlight from this year's Bounce design event she attended with Tim in Trinity College.
contextstudio.ie/bounce-2025-...
contextstudio.ie/bounce-2025-...
You’re very welcome @kevindevine.bsky.social! Have a good one!
Love the aul annual design Christmas card from the @contextstudio.bsky.social crew
December 13, 2024 at 9:00 PM
You’re very welcome @kevindevine.bsky.social! Have a good one!
Reposted by Context Studio
last night was an invited speaker at the Leinster SEC Meet up facilitated by @contextstudio.bsky.social and featuring their Creative Ireland project with @connectingcabra.bsky.social
they shared
PLAN TO DO for sustainable energy communities
www.fromplantodo.ie
1/2
they shared
PLAN TO DO for sustainable energy communities
www.fromplantodo.ie
1/2
November 20, 2024 at 6:55 PM
last night was an invited speaker at the Leinster SEC Meet up facilitated by @contextstudio.bsky.social and featuring their Creative Ireland project with @connectingcabra.bsky.social
they shared
PLAN TO DO for sustainable energy communities
www.fromplantodo.ie
1/2
they shared
PLAN TO DO for sustainable energy communities
www.fromplantodo.ie
1/2
We’re excited to announce that Deirdre Power has joined the Context Studio team as our newest Service Design Lead!
contextstudio.ie/welcome-dee/
contextstudio.ie/welcome-dee/
Welcome Dee!
Welcome Dee!
contextstudio.ie
November 28, 2024 at 3:27 PM
We’re excited to announce that Deirdre Power has joined the Context Studio team as our newest Service Design Lead!
contextstudio.ie/welcome-dee/
contextstudio.ie/welcome-dee/
Reposted by Context Studio
Renters can be left out of discussions about retrofitting / energy efficiency in homes. Context Studio held a session for renters in Dublin 7 called "Climate Chats and Chips" where renters were able to network and collaborate, to come up with solutions to help them decarbonise. vimeo.com/1008813257
From Plan To Do: Renters Co-Design Event – Climate Chats and Chips
Through the Creative Ireland Spark Creative Climate Action Fund, Context Studio partnered with Connecting Cabra Sustainable Energy Community to bring ideas for community…
vimeo.com
September 14, 2024 at 8:29 AM
Renters can be left out of discussions about retrofitting / energy efficiency in homes. Context Studio held a session for renters in Dublin 7 called "Climate Chats and Chips" where renters were able to network and collaborate, to come up with solutions to help them decarbonise. vimeo.com/1008813257