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consumercouncil.je
Jersey Consumer Council (Official)
@consumercouncil.je
37 followers 47 following 54 posts
We’re ‘a voice for consumers' in Jersey.

Email: contact@consumercouncil.je
Posts Replies Media Videos
consumercouncil.je
Islanders who suspect they may have been mis-sold car finance are being encouraged to speak up, following a major UK scandal that could have implications for Jersey consumers.

Read more: www.consumercouncil.je/news/consume...
Were you mis-sold car finance? Jersey consumers urged to come forward
Islanders who suspect they may have been mis-sold car finance are being encouraged to speak up, following a major UK scandal that could have implications for Jersey consumers.
www.consumercouncil.je
November 13, 2025 at 6:07 PM
consumercouncil.je
Have you started to think about when you'll send your Christmas cards and parcels yet? If you're posting to Europe, or even further afield, then the 'last posting' date may be sooner than you think.

Check out Jersey Post's Christmas guidance here:

www.consumercouncil.je/news/postage...
Jersey Post announce Christmas last posting dates
Islanders are being encouraged to post early, as Jersey Post prepares for it’s busiest time of the year. From late November, as Islanders send Christmas cards and presents, Jersey Post will see a 30%...
www.consumercouncil.je
November 13, 2025 at 5:50 PM
consumercouncil.je
Have you bought items from online retailer Very recently? You may have been mistakenly charged UK VAT — despite the company’s checkout system appearing to calculate the correct Jersey price.

Read more, and find out what you need to do, here:

www.consumercouncil.je/news/shoppin...
Were you mistakenly charged UK VAT by Very.co.uk?
Shoppers in Jersey who recently bought items from online retailer Very could find they were mistakenly charged UK VAT — despite the company’s checkout system appearing to calculate the correct Jersey ...
www.consumercouncil.je
November 13, 2025 at 5:25 PM
consumercouncil.je
As the festive season approaches, so too does Black Friday — but are there any real deals to be had?

If you're thinking about making any big purchases this year, make sure you check out our advice first:

www.consumercouncil.je/news/seasona...
Black Friday: When a deal may not actually be a deal
As the festive season approaches, so too does Black Friday — a date that’s become synonymous with long wish lists, lightning deals, and the annual scramble to secure a bargain before Christmas. Origi...
www.consumercouncil.je
November 13, 2025 at 5:13 PM
consumercouncil.je
In recent years, Islanders’ homes have been damaged by Storm Ciarán, flooding, and other unexpected emergencies, with tens of thousands of pounds worth of items lost or damaged. Yet many homeowners still don’t have adequate contents insurance.

Read our advice:
www.consumercouncil.je/news/finance...
Is your home properly protected? Why contents insurance is worth every penny
Imagine walking into your home to find it flooded from a burst pipe, burgled during a weekend away, or damaged by a kitchen fire. It’s a stressful enough situation — but even more devastating when yo...
www.consumercouncil.je
October 23, 2025 at 1:28 PM
consumercouncil.je
Stocking up on treats for the weekend, buying tonight's dinner, or doing the weekly 'big shop'?

Our volunteers have been out this week gathering the prices of over 100 grocery items, in the six local supermarket chains.

It pays to shop around – visit: prices.je/dl/d0a5f4 before your next shop.
October 23, 2025 at 12:13 PM
consumercouncil.je
With the nights getting colder, it may be time to dig out your water bottle. But do you know how to tell when it's time to replace your bottle, so you don't risk being seriously scalded?

Check out our handy tip:

www.consumercouncil.je/news/tips/do...
Do you know when it's time to replace your hot water bottle?
With the nights getting colder, it may be time to dig out your water bottle.
www.consumercouncil.je
October 23, 2025 at 11:52 AM
consumercouncil.je
The first Jersey Consumer Fair is taking place this Friday and Saturday (19 and 20 September) at the Town Hall, between 9.30am and 4pm.

Find out about the stallholders you'll meet, and the schedule of free, short talks you can attend:

www.consumercouncil.je/news/council...
What to expect and who you’ll meet at the Jersey Consumer Fair
The Jersey Consumer Council is proud to be celebrating 30 years of championing Islanders’ rights by hosting its first Consumer Fair on 19 and 20 September at St Helier Town Hall. With a wide range of...
www.consumercouncil.je
September 17, 2025 at 4:07 PM
consumercouncil.je
We've got some exciting news to announce. To mark our 30th anniversary, we're holding a free two-day consumer fair. Islanders will be able to get advice on everything ranging from the cost-of-living crisis to online safety, and money-saving tips.

More info: www.consumercouncil.je/news/consume...
Jersey Consumer Council to hold a Consumer Fair to celebrate its 30th Anniversary
We'll be holding a free two-day consumer fair next month to help Islanders with everything ranging from the cost-of-living crisis to online safety, and to provide free advice and money-saving tips.
www.consumercouncil.je
September 1, 2025 at 4:22 PM
consumercouncil.je
Islanders won’t temporarily be able to send any parcels to America, due to an executive order from US President Donald Trump that will impose extra fees on parcels of all sizes.

Read more: www.consumercouncil.je/news/postage...
Jersey Post temporarily suspend sending parcels to the US due to Trump customs fees
Islanders won’t temporarily be able to send any parcels to America, due to an executive order from US President Donald Trump that will impose extra fees on parcels of all sizes.
www.consumercouncil.je
August 22, 2025 at 4:03 PM
consumercouncil.je
Want to know how to give your mobile phone a longer life?

Here are our top tips to get longevity out of your phone: www.consumercouncil.je/news/top-tip...
August 7, 2025 at 4:03 PM
consumercouncil.je
The sun'll come out tomorrow...
And when it does you'll need to know which stores offer the best value for sun cream.
Take a look at our sun cream cost comparison: www.consumercouncil.je/news/compari...
July 29, 2025 at 7:59 AM
consumercouncil.je
After more than two years of falling inflation, the latest figures from Statistics Jersey show that the annual rate of inflation has risen to 2.6% in the year to June.

What does this mean for consumers in Jersey?

Check out our advice:
www.consumercouncil.je/news/inflati...
Inflation rises again: What it means for Jersey consumers
After more than two years of falling inflation, the latest figures from Statistics Jersey show that the annual rate of inflation has risen to 2.6% in the year to June, up from 2.3% in March...
www.consumercouncil.je
July 24, 2025 at 3:55 PM
consumercouncil.je
Have you received a building or landscaping invoice that was significantly more than was initially quoted?

Read about what we have discovered recently: www.consumercouncil.je/news/builder...
July 7, 2025 at 9:22 AM
consumercouncil.je
One of the best things to do on these hot summer days in Jersey is to head out and enjoy a '99' ice cream. But did you know that they can vary in price significantly, depending on where you buy it?

Check out our survey of '99' ice cream prices:

www.consumercouncil.je/news/price-s...
June 18, 2025 at 7:58 PM
consumercouncil.je
How confident do you feel managing risks around your personal information?

Did you know that you have rights about the information held about you, and that organisations that use that information need to adhere to local law?

Take the JOIC's survey:

www.consumercouncil.je/news/do-you-...
June 17, 2025 at 9:23 AM
consumercouncil.je
Stocking up on groceries for the weekend? Visit Prices.je to ensure you're paying the best price for your favourite items. It pays to shop around, with Prices.je
June 13, 2025 at 3:26 PM
consumercouncil.je
Filling up your tank for the weekend? We've refreshed our Fuel page on Prices.je this week.

Check out the latest unleaded and diesel prices at Prices.je
June 6, 2025 at 6:30 PM
consumercouncil.je
We've heard from Islanders who've had Blue Islands flights delayed or moved, with little or no help to recover any additional costs incurred.

If you’ve been affected, please complete our survey:

www.consumercouncil.je/news/blue-is...
June 6, 2025 at 6:26 PM
consumercouncil.je
Thinking about a summer holiday? Looking for a last-minute deal? Planning a city break?

Here’s our top tips to avoid travel scams:

www.consumercouncil.je/news/beware-...
June 5, 2025 at 4:19 PM
consumercouncil.je
The recent national cyber attacks on Marks and Spencer and the Coop have shown that our personal data is vulnerable, and we need to protect it.

Check out these tips to protect your data from our friends at the @jcsc.je

www.consumercouncil.je/news/now-is-...
June 5, 2025 at 4:08 PM
consumercouncil.je
We've been made aware of a scam doing the round. If you see the post below, or one like it, on any of of your social media channels, please report it.

These fraudulent ads claim to be from Jersey Post but they are not. Do not click on any links in these ads.
June 5, 2025 at 2:34 PM
consumercouncil.je
Filling up with fuel? We've just updated Prices.je with the latest unleaded and diesel prices.

Check them out here: prices.je/dl/17171d
May 22, 2025 at 10:50 AM
consumercouncil.je
Did you know that you will now have to pay a £5 packing surcharge to send any large parcels off the Island that aren’t packaged in a cardboard box?

Click here to find out which parcels are affected:

www.consumercouncil.je/news/jersey-...
May 19, 2025 at 4:13 PM
consumercouncil.je
You may have noticed that the shelves in the Coop are a bit empty at the moment.

The Coop have told us that they are working around the clock to resolve the issue.

You can read more about what's going on here:

www.consumercouncil.je/news/coop-wo...
May 19, 2025 at 3:54 PM