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cdps.bsky.social
Centre for Digital Public Services
@cdps.bsky.social
160 followers 100 following 140 posts
Canolfan Gwasanaethau Cyhoeddus Digidol - building better public services for Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿

www.gwasanaethaucyhoeddusdigidol.llyw.cymru
www.digitalpublicservices.gov.wales
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cdps.bsky.social
Our next Dolenni Digidol event will have a strong focus on the impact of our ‘Leading modern public services’ programme, as we celebrate one year since its launch 🙌

We’ll be hearing from programme alumni from the first ever cohort in west Wales

📆 5-7pm, 1 October, Carmarthen shorturl.at/zlPnQ
A graphic reading 'Dolenni Digidol: One year on - celebrating the impact of our future leaders, 5-7pm, 1 October 2025, Yr Egin, Carmarthen'. Next to the writing are three circles containing images of the speakers including Sarah Tillman from Swansea Council, Joshua Hunt from Digital Health and Care Wales and Nina Engelhardt from the Welsh Revenue Authority.
September 25, 2025 at 2:02 PM
cdps.bsky.social
Yn ein digwyddiad Dolenni Digidol nesaf, byddwn yn canolbwyntio ar effaith ein rhaglen ‘Arwain gwasanaethau cyhoeddus modern’ a dathlu blwyddyn ers ei lansio 🙌

Byddwn yn clywed gan gyn-fyfyrwyr y rhaglen o'n carfan gyntaf erioed yng ngorllewin Cymru

📆 5-7pm, 1 Hydref, Caerfyrddin shorturl.at/Jaog0
A graphic reading 'Dolenni Digidol: One year on - celebrating the impact of our future leaders, 5-7pm, 1 October 2025, Yr Egin, Carmarthen'. Next to the writing are three circles containing images of the speakers including Sarah Tillman from Swansea Council, Joshua Hunt from Digital Health and Care Wales and Nina Engelhardt from the Welsh Revenue Authority.
September 25, 2025 at 2:01 PM
cdps.bsky.social
Accessibility isn’t optional – it’s essential 💥

In a new blog post, our Head of Delivery and User Centred Design, Joanna Goodwin, reflects on launching the 'Access for All' book at the Eisteddfod in Wrexham 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Read more now: shorturl.at/WIKXA
Joanna Goodwin, speaking to former First Minister for Wales, Mark Drakeford, in the Welsh Government tent at the National Eisteddfod in Wrexham.
August 21, 2025 at 2:31 PM
cdps.bsky.social
Nid yw hygyrchedd yn ddewisol - mae'n hanfodol 💥

Mewn cofnod blog newydd, mae ein Pennath Cyflawni a Dylunio sy’n Canolbwyntio ar y Defnyddiwr, Joanna Goodwin, yn rhannu ei myfyrdodau ar lansio llyfr 'Mynediad i Bawb' yn yr Eisteddfod Genedlaethol yn Wrecsam 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Darllenwch mwy: shorturl.at/Vrd0p
Joanna Goodwin, speaking to former First Minister for Wales, Mark Drakeford, in the Welsh Government tent at the National Eisteddfod in Wreham.
August 21, 2025 at 2:25 PM
cdps.bsky.social
What could Service Assessments look like in Wales?

In our latest blog, Delivery Manager Vic Mitchell shares what we’ve learned so far, including why a supportive, standards-led approach is better than a pass/fail model.

digitalpublicservices.gov.wales/blog/designi...
Vic is a blonde lady with green eyes smiling at the camera. Next to her text reads Blog: Designing the future of Service Assessments in Wales: alpha experiment 1
August 14, 2025 at 1:31 PM
cdps.bsky.social
Sut olwg allai fod ar Asesiadau Gwasanaeth yng Nghymru?

Yn ein blog diweddaraf, mae Vic Mitchell, Rheolwr Cyflenwi, yn rhannu'r hyn rydyn ni wedi'i ddysgu hyd yn hyn, gan gynnwys pam mae dull cefnogol, dan arweiniad safonau yn well na model pasio / methu.

bit.ly/3UtO8bd
Vic is a blonde lady with green eyes smiling at the camera. Next to her text reads Blog: Cynllunio dyfodol Asesiadau Gwasanaeth yng Nghymru: arbrawf cam alffa 1 Designing the future of Service Assessments in Wales: alpha experiment 1
August 14, 2025 at 1:29 PM
cdps.bsky.social
Last week we launched our new book ‘Access for All’, in partnership with @cardiffuni.bsky.social, at the National Eisteddfod in Wrexham.

It contains real-life stories, best practice, and actionable guidance for more accessible public services.

Get your copy now: shorturl.at/q6ZwE
The panel at the Eisteddfod launch event, including the Older People's Commissioner for Wales - Rhian Bowen-Davies, The Welsh Language Commissioner, Efa Gruffudd, Steffano Ghazzali from Bangor University, Jeremy Evas from Welsh Government, and John-Mark Frost, Chair of the CDPS Board. Rob Williams, Digital Inclusion Officer at Vision Support, speaking at our Eisteddfod book launch. John-Mark Frost, Chair of the CDPS Board, Efa Grufudd, The Welsh Language Commissioner, Derek Walker, The Future Generations Commissioner, Rhian Bowen-Davies, The Older People's Commissioner, and Joint-CEO of CDPS, Myra Hunt, stand in a line holding copies of the 'Access for All' book. Mark Drakeford, former First Minister for Wales chats with Joanna Goodwin, CDPS Head of User Centred Design and Delivery in the Welsh Government tent at the Eisteddfod.
August 14, 2025 at 11:43 AM
cdps.bsky.social
Yr wythnos diwethaf fe wnaethom lansio ein llyfr newydd 'Mynediad i Bawb', mewn partneriaeth â @cardiffuni.bsky.social, yn yr Eisteddfod Genedlaethol.

Mae'n cynnwys straeon bywyd go iawn, arfer gorau, a chanllawiau ar gyfer gwasanaethau cyhoeddus mwy hygyrch.

Cipiwch gopi yma: shorturl.at/KpNgo
The panel at the Eisteddfod launch event, including the Older People's Commissioner for Wales - Rhian Bowen-Davies, The Welsh Language Commissioner, Efa Gruffudd, Steffano Ghazzali from Bangor University, Jeremy Evas from Welsh Government, and John-Mark Frost, Chair of the CDPS Board. Rob Williams, Digital Inclusion Officer at Vision Support, speaking at our Eisteddfod book launch. John-Mark Frost, Chair of the CDPS Board, Efa Grufudd, The Welsh Language Commissioner, Derek Walker, The Future Generations Commissioner, Rhian Bowen-Davies, The Older People's Commissioner, and Joint-CEO of CDPS, Myra Hunt, stand in a line holding copies of the 'Access for All' book. Mark Drakeford, former First Minister for Wales chats with Joanna Goodwin, CDPS Head of User Centred Design and Delivery in the Welsh Government tent at the Eisteddfod.
August 14, 2025 at 11:39 AM
cdps.bsky.social
Are you curious about the great digital work happening across Wales’ public sector?

Join our Digital Sharing Hub, your go-to space for best practice guides on digital strategy, accessibility, user-centred design, AI and more.

It’s the place to be!💡 shorturl.at/rXha6
Graphic reading: 'Did you know? The Digital Sharing Hub is a place for Welsh public sector colleagues to share, learn and connect.'
August 13, 2025 at 11:13 AM
cdps.bsky.social
Ydych chi’n chwilfrydig am y gwaith digidol gwych sy’n digwydd ar draws sector cyhoeddus Cymru?

Ymunwch â’n Hwb Rhannu Digidol ar gyfer canllawiau arfer gorau ar strategaeth ddigidol, hygyrchedd, dylunio sy’n canolbwyntio ar y defnyddiwr, AI, ac eraill

Dyma’r lle i fod💡https://shorturl.at/aDaVO
Graphic reading: 'Did you know? The Digital Sharing Hub is a place for Welsh public sector colleagues to share, learn and connect.' Next to the text is a screenshot of the hub.
August 13, 2025 at 11:12 AM
cdps.bsky.social
In Wales, we’re taking a people-first approach to AI in the public sector👥

Our joint CEO, Harriet Green, shares reflections from the first Strategic AI Advisory Group meeting and CDPS’ role in shaping it.

Disover more here: digitalpublicservices.gov.wales/blog/strateg...
A black and white image of a middle-aged woman wearing circular glasses and big hooped earrings. Below her, dark text reads, 'Blog: Strategic Artificial Intelligence Advisory Group: CEO reflections with Harriet Green'. The graphic has a turquoise border around it and CDPS' logo is in the top left hand corner.
August 5, 2025 at 1:08 PM
cdps.bsky.social
Yng Nghymru, ry'n ni’n rhoi pobl wrth wraidd ein hymagwedd at AI yn y sector cyhoeddus👥

Mae Harriet Green yn rhannu ei myfyrdodau o gyfarfod cyntaf y Grŵp Cynghori Strategol AI, a rôl CDPS wrth helpu i’w lunio.

Darllenwch fwy yma: gwasanaethaucyhoeddusdigidol.llyw.cymru/blogiau/grwp...
A black and white image of a middle-aged woman wearing circular glasses and big hooped earrings. Below her, dark text reads, 'Blog: Strategic Artificial Intelligence Advisory Group: CEO reflections with Harriet Green'. The graphic has a turquoise border around it and CDPS' logo is in the top left hand corner.
August 5, 2025 at 1:08 PM
cdps.bsky.social
Are you running a public sector event in Wales?

Share it for free on the Digital Sharing Hub!

Whether it's online or in-person, it's a great way to grow your audience and connect across the sector.

Take a deeper dive: khub.net/web/digital-...
July 28, 2025 at 11:46 AM
cdps.bsky.social
Ydych chi’n trefnu digwyddiad sector cyhoeddus yng Nghymru?Gallwch hyrwyddo'r peth yn rhad ac am ddim ar yr Hwb Rhannu Digidol!

Boed ar-lein neu wyneb yn wyneb, mae’n ffordd wych o dyfu’ch cynulleidfa a chysylltu ar draws y sector.

Dysgwch fwy yma: khub.net/web/digital-...
July 28, 2025 at 11:45 AM
cdps.bsky.social
The Digital and Data Standards Board has endorsed the ICO Code of Practice📈

It helps teams design digital services that handle personal data fairly & legally.

Find out more from David Teague, Acting Head of Welsh Affairs at the Information Commissioner's Office: youtu.be/9_d8UhkubHo
A dark haired man wearing glasses. He's speaking. To the bottom right of the image, black text reads, 'What is the Data Sharing Code of Practice and why is it important?' The image has a dark green border around it and a navy background.
July 22, 2025 at 11:17 AM
cdps.bsky.social
Mae Bwrdd Safonau Digidol a Data Cymru wedi cymeradwyo Cod Ymarfer yr ICO 📈

Mae’n helpu timau i ddylunio gwasanaethau digidol sy’n trin data personol yn deg ac yn gyfreithlon.

Dysgwch fwy gan David Teague, Pennaeth Dros Dro Materion Cymreig yn Swyddfa’r Comisiynydd Gwybodaeth: youtu.be/9_d8UhkubHo
A dark haired man wearing glasses. He's speaking. To the bottom right of the image, black text reads, 'What is the Data Sharing Code of Practice and why is it important?' The image has a dark green border around it and a navy background.
July 22, 2025 at 11:17 AM
cdps.bsky.social
Are you using AI in your organisation? The Algorithmic Transparency Recording Standard helps you document how algorithms shape decisions.

To learn more, listen to insights from Sarah Handyside, Algorithmic Transparency Lead at Department for Science, Innovation and Technology: youtu.be/RF-d0dGEnns
An image of a blonde woman smiling. At the bottom right, dark text reads, 'What is the Algorithmic Transparency Recording Standards and why is it important'. The mage has a green border and CDPS' logo in the top left hand corner.
July 16, 2025 at 1:51 PM
cdps.bsky.social
Defnyddio AI yn eich sefydliad? Mae’r Safon Cofnodi Tryloywder Algorithmig yn eich helpu i ddogfennu sut mae algorithmau’n dylanwadu ar benderfyniadau.

Gwrandewch ar fewnwelediadau Sarah Handyside, Arweinydd Tryloywder Algorithmig yn yr Adran Gwyddoniaeth, Arloesi a Thechnoleg: youtu.be/RF-d0dGEnns
An image of a blonde woman smiling. At the bottom right, dark text reads, 'What is the Algorithmic Transparency Recording Standards and why is it important'. The mage has a green border and CDPS' logo in the top left hand corner.
July 16, 2025 at 1:51 PM
cdps.bsky.social
Matt Lewis, Chief Operating Officer at the Shared Resource Service will be joining us for our next Dolenni Digidol!

Matt will be talking about what leadership looks like in a shared public service landscape.

📆 Dolenni Digidol, Da Cafe Cardiff, 5-7pm 16 July 2025

📝 shorturl.at/oEs5O
An image of Matt lewis, Chief Operating Officer at the Shared Resource Service
July 15, 2025 at 9:39 AM
cdps.bsky.social
Bydd Matt Lewis, Prif Swyddog Gweithredu, Gwasanaeth Rhannu Adnoddau yn ymuno â ni ar gyfer ein Dolenni Digidol nesaf!

Bydd Matt yn trafod sut olwg sydd ar arweinyddiaeth mewn tirwedd wasanaethau cyhoeddus a rennir

📆 Dolenni Digidol, Da Coffi Caerdydd, 5-7pm, 16 Gorffenaf 2025

📝 shorturl.at/pbzjt
An image of Matt Lewis, Chief Operating Officer at the Shared Resource Service
July 15, 2025 at 9:35 AM
cdps.bsky.social
Joining the panel at our next Dolenni Digidol - Liz Lucas, Head of Transformation, Digital and Procurement at Caerphilly Council!

Liz will discuss their service transformation journey, sharing lessons learnt in discovery.

Less than 10 spaces left to join us in person! shorturl.at/pZJJP
An image of Liz Lucas, Director of Transformation, Digital and Procurement from Caerphilly Councili who will be on the panel at Dolenni Digidol, taking place 16 July 2025.
July 14, 2025 at 10:54 AM
cdps.bsky.social
Ar y panel yn ein Dolenni Digidol nesaf – Liz Lucas, Pennaeth Trawsnewid, Digidol a Chaffael Cyngor Caerffili!

Bydd Liz yn rhoi trosolwg o daith trawsnewid gwasanaeth, gan rannu’r gwersi a ddysgwyd yn ystod y cyfnod darganfod.

Llai na 10 lle ar ôl i ymuno â ni yn wyneb yn wyneb! shorturl.at/YFujv
An image of Liz Llucas, Director of Transformation, Digital and Procurement at Caerphilly Council for Dolenni Digidol, taking place 16 July 2025.
July 14, 2025 at 10:47 AM
cdps.bsky.social
@socialcarewales.bsky.social built a bilingual, accessible chatbot for qualifications info, designed around real user needs.

In our blog, Charmaine Smikle shares how the Algorithmic Transparency Record helped shape it.

Read more: digitalpublicservices.gov.wales/blog/buildin...
A dark green background with a teal border. In the middle is white text that rads, 'Social Care Wales', with the 'Wales' in bold text.
July 11, 2025 at 9:14 AM
cdps.bsky.social
Mae @socialcarewales.bsky.social wedi creu sgwrsfot dwyieithog a hygyrch ar gyfer gwybodaeth am gymwysterau!

Yn ein blog, mae Charmaine Smikle yn esbonio sut helpodd y Cofnod Tryloywder Algorithmig i’w siapio.

Mwy yma: gwasanaethaucyhoeddusdigidol.llyw.cymru/blogiau/meit...
A dark green background with a teal border. In the middle is white text that rads, 'Social Care Wales', with the 'Wales' in bold text.
July 11, 2025 at 9:14 AM
cdps.bsky.social
We’ve endorsed the Bilingual Technology Toolkit to help you design digital services that work in Welsh and English from day one.

Listen to @jeremyevas.bsky.social, Head of Prosiect 2050, explain why this standard matters for the future of Wales: youtu.be/mwRJJ8dFw4A

#StartSmallThinkBig
An image of a bald man wearing a purple buttoned up shirt wearing a black lanyard with orange speech marks on it. In the middle of the speech mark, white text reads, 'Cymraeg'. To the left of him, black text reads, 'What is the bilingual technology toolkit?' The image has a black border around it with CDPS' logo in the top left hand corner.
July 9, 2025 at 9:57 AM