Citizens Advice South Worcestershire
@advicesworcs.bsky.social
Free, confidential, independent & impartial advice. Offices in Malvern, Evesham, & Droitwich.
Looking for advice? Check out the advice guides:
www.citizensadvice.org.uk
Or contact us:
www.citizensadvicesw.org.uk
Looking for advice? Check out the advice guides:
www.citizensadvice.org.uk
Or contact us:
www.citizensadvicesw.org.uk
🚄 Has your train journey been delayed or cancelled?
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
bit.ly/4pDNiX5
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
bit.ly/4pDNiX5
December 6, 2025 at 7:32 AM
🚄 Has your train journey been delayed or cancelled?
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
bit.ly/4pDNiX5
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
bit.ly/4pDNiX5
You might be able to claim benefits if:
➡️ You have difficulty with everyday tasks or getting around
➡️ You can’t work because you’re sick or disabled
Our online advice can help you ⤵️
bit.ly/3ztxnWl
➡️ You have difficulty with everyday tasks or getting around
➡️ You can’t work because you’re sick or disabled
Our online advice can help you ⤵️
bit.ly/3ztxnWl
December 5, 2025 at 6:47 AM
You might be able to claim benefits if:
➡️ You have difficulty with everyday tasks or getting around
➡️ You can’t work because you’re sick or disabled
Our online advice can help you ⤵️
bit.ly/3ztxnWl
➡️ You have difficulty with everyday tasks or getting around
➡️ You can’t work because you’re sick or disabled
Our online advice can help you ⤵️
bit.ly/3ztxnWl
Reviewing your subscriptions?
You can stop unwanted 'continuous payments', like for a gym or magazine, by contacting your bank or card issuer directly.
Find out more ⤵️
bit.ly/4pDPU7m
You can stop unwanted 'continuous payments', like for a gym or magazine, by contacting your bank or card issuer directly.
Find out more ⤵️
bit.ly/4pDPU7m
December 4, 2025 at 6:33 AM
Reviewing your subscriptions?
You can stop unwanted 'continuous payments', like for a gym or magazine, by contacting your bank or card issuer directly.
Find out more ⤵️
bit.ly/4pDPU7m
You can stop unwanted 'continuous payments', like for a gym or magazine, by contacting your bank or card issuer directly.
Find out more ⤵️
bit.ly/4pDPU7m
Your employer should pay you on time for the work you’ve done on your agreed pay day.
We can help you understand your work rights ⤵️
bit.ly/45ntE9f
We can help you understand your work rights ⤵️
bit.ly/45ntE9f
December 3, 2025 at 7:56 AM
Your employer should pay you on time for the work you’ve done on your agreed pay day.
We can help you understand your work rights ⤵️
bit.ly/45ntE9f
We can help you understand your work rights ⤵️
bit.ly/45ntE9f
🏠 If you share a house with someone, it’s important that you understand how your tenancy is organised.
This can impact your rights and responsibilities.
Our online advice can help you ⤵️
bit.ly/3Us0jVY
This can impact your rights and responsibilities.
Our online advice can help you ⤵️
bit.ly/3Us0jVY
December 2, 2025 at 6:39 AM
🏠 If you share a house with someone, it’s important that you understand how your tenancy is organised.
This can impact your rights and responsibilities.
Our online advice can help you ⤵️
bit.ly/3Us0jVY
This can impact your rights and responsibilities.
Our online advice can help you ⤵️
bit.ly/3Us0jVY
There are some steps you can take to stop getting nuisance calls and texts that you don’t want.
You can register for free with the Telephone Preference Service to reduce nuisance calls.
Check our advice ⤵️
bit.ly/44cE8cf
You can register for free with the Telephone Preference Service to reduce nuisance calls.
Check our advice ⤵️
bit.ly/44cE8cf
November 30, 2025 at 6:17 AM
There are some steps you can take to stop getting nuisance calls and texts that you don’t want.
You can register for free with the Telephone Preference Service to reduce nuisance calls.
Check our advice ⤵️
bit.ly/44cE8cf
You can register for free with the Telephone Preference Service to reduce nuisance calls.
Check our advice ⤵️
bit.ly/44cE8cf
🏡 Are you moving home?
Let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
Read our online advice ⤵️
bit.ly/4oRsXxu
Let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
Read our online advice ⤵️
bit.ly/4oRsXxu
November 28, 2025 at 5:53 AM
🏡 Are you moving home?
Let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
Read our online advice ⤵️
bit.ly/4oRsXxu
Let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
Read our online advice ⤵️
bit.ly/4oRsXxu
There are some things to consider if you’re thinking of resigning from your job.
➡️ If you or your partner get any benefits like Universal Credit, check if stopping work will affect them.
Find out how your benefits might change when resigning ⤵️
bit.ly/4oPB7Gn
➡️ If you or your partner get any benefits like Universal Credit, check if stopping work will affect them.
Find out how your benefits might change when resigning ⤵️
bit.ly/4oPB7Gn
November 27, 2025 at 6:27 AM
There are some things to consider if you’re thinking of resigning from your job.
➡️ If you or your partner get any benefits like Universal Credit, check if stopping work will affect them.
Find out how your benefits might change when resigning ⤵️
bit.ly/4oPB7Gn
➡️ If you or your partner get any benefits like Universal Credit, check if stopping work will affect them.
Find out how your benefits might change when resigning ⤵️
bit.ly/4oPB7Gn
Are you facing problems with damp in your home?
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
November 26, 2025 at 6:39 AM
Are you facing problems with damp in your home?
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
Shopping online for #BlackFriday? Stay on the lookout for scams by checking for signs of fake online shops.
You can search for the company’s details on GOV.UK to see if they’re a registered company or not.
Our advice can help ⤵️
bit.ly/4mMvEQ8
You can search for the company’s details on GOV.UK to see if they’re a registered company or not.
Our advice can help ⤵️
bit.ly/4mMvEQ8
November 25, 2025 at 6:44 AM
Shopping online for #BlackFriday? Stay on the lookout for scams by checking for signs of fake online shops.
You can search for the company’s details on GOV.UK to see if they’re a registered company or not.
Our advice can help ⤵️
bit.ly/4mMvEQ8
You can search for the company’s details on GOV.UK to see if they’re a registered company or not.
Our advice can help ⤵️
bit.ly/4mMvEQ8
You might have to go to court as a witness in a criminal court if:
➡️ You’re the victim of a crime
➡️ You witnessed a crime
➡️ Someone you know has been accused of a crime
We can help you understand what this involves ⤵️
bit.ly/3WUupmg
➡️ You’re the victim of a crime
➡️ You witnessed a crime
➡️ Someone you know has been accused of a crime
We can help you understand what this involves ⤵️
bit.ly/3WUupmg
November 24, 2025 at 6:33 AM
You might have to go to court as a witness in a criminal court if:
➡️ You’re the victim of a crime
➡️ You witnessed a crime
➡️ Someone you know has been accused of a crime
We can help you understand what this involves ⤵️
bit.ly/3WUupmg
➡️ You’re the victim of a crime
➡️ You witnessed a crime
➡️ Someone you know has been accused of a crime
We can help you understand what this involves ⤵️
bit.ly/3WUupmg
📦If your order hasn’t been delivered in the location you agreed, it's the seller's legal responsibility to sort out the issue.
Check what steps you can take ⤵️
bit.ly/4lkuytX
Check what steps you can take ⤵️
bit.ly/4lkuytX
November 22, 2025 at 7:29 AM
📦If your order hasn’t been delivered in the location you agreed, it's the seller's legal responsibility to sort out the issue.
Check what steps you can take ⤵️
bit.ly/4lkuytX
Check what steps you can take ⤵️
bit.ly/4lkuytX
This week is the Self-Care Week
Check out our Self-Care tips and activities resource free on our website, or get in touch to receive your free printed copy.
www.citizensadvicesw.org.uk/wp-content/u...
Check out our Self-Care tips and activities resource free on our website, or get in touch to receive your free printed copy.
www.citizensadvicesw.org.uk/wp-content/u...
November 21, 2025 at 6:58 AM
This week is the Self-Care Week
Check out our Self-Care tips and activities resource free on our website, or get in touch to receive your free printed copy.
www.citizensadvicesw.org.uk/wp-content/u...
Check out our Self-Care tips and activities resource free on our website, or get in touch to receive your free printed copy.
www.citizensadvicesw.org.uk/wp-content/u...
Join #easyfundraising for free, and every time you shop online with your favourite retailers, they’ll donate to Citizens Advice South Worcestershire. The best bit? Your shopping won’t cost you any extra. Join via the app today and we’ll get a bonus £2.
www.easyfundraising.org.uk/easyfundrais...
www.easyfundraising.org.uk/easyfundrais...
November 20, 2025 at 6:58 AM
Join #easyfundraising for free, and every time you shop online with your favourite retailers, they’ll donate to Citizens Advice South Worcestershire. The best bit? Your shopping won’t cost you any extra. Join via the app today and we’ll get a bonus £2.
www.easyfundraising.org.uk/easyfundrais...
www.easyfundraising.org.uk/easyfundrais...
📣 Annual General Meeting 2025
📅 Friday 5 December
🕙 10am–12 noon
📍 Pershore Civic Centre (Showell Room)
Members are invited to join us for our AGM.
RSVP by 28 November: enquiries.malvern@citizensadvicesw.org.uk
#CitizensAdvice #SouthWorcestershire #AGM2025
📅 Friday 5 December
🕙 10am–12 noon
📍 Pershore Civic Centre (Showell Room)
Members are invited to join us for our AGM.
RSVP by 28 November: enquiries.malvern@citizensadvicesw.org.uk
#CitizensAdvice #SouthWorcestershire #AGM2025
November 19, 2025 at 6:24 AM
📣 Annual General Meeting 2025
📅 Friday 5 December
🕙 10am–12 noon
📍 Pershore Civic Centre (Showell Room)
Members are invited to join us for our AGM.
RSVP by 28 November: enquiries.malvern@citizensadvicesw.org.uk
#CitizensAdvice #SouthWorcestershire #AGM2025
📅 Friday 5 December
🕙 10am–12 noon
📍 Pershore Civic Centre (Showell Room)
Members are invited to join us for our AGM.
RSVP by 28 November: enquiries.malvern@citizensadvicesw.org.uk
#CitizensAdvice #SouthWorcestershire #AGM2025
Our CEO and members of our team attended the @CitizensAdvice Annual Conference to celebrate the incredible work of the network.
We were thrilled to be shortlisted for the Championing Wellbeing award. We may not have won this time, but we’re extremely proud to see our wellbeing work recognise💙
We were thrilled to be shortlisted for the Championing Wellbeing award. We may not have won this time, but we’re extremely proud to see our wellbeing work recognise💙
November 18, 2025 at 6:06 AM
Our CEO and members of our team attended the @CitizensAdvice Annual Conference to celebrate the incredible work of the network.
We were thrilled to be shortlisted for the Championing Wellbeing award. We may not have won this time, but we’re extremely proud to see our wellbeing work recognise💙
We were thrilled to be shortlisted for the Championing Wellbeing award. We may not have won this time, but we’re extremely proud to see our wellbeing work recognise💙
🤔 Are you under 18 and thinking about employment?
Know your working rights before you start.
Check the number of hours you should work and what pay you can get ⤵️
bit.ly/3TICCs4
Know your working rights before you start.
Check the number of hours you should work and what pay you can get ⤵️
bit.ly/3TICCs4
November 17, 2025 at 6:12 AM
🤔 Are you under 18 and thinking about employment?
Know your working rights before you start.
Check the number of hours you should work and what pay you can get ⤵️
bit.ly/3TICCs4
Know your working rights before you start.
Check the number of hours you should work and what pay you can get ⤵️
bit.ly/3TICCs4
Universal Credit is changing for everyone from April 2026.
The ‘standard allowance' is increasing and you might be affected if you get additional payment for long-term health conditions or a disability.
We explain more on our website ⤵️
bit.ly/4hWlJpj
The ‘standard allowance' is increasing and you might be affected if you get additional payment for long-term health conditions or a disability.
We explain more on our website ⤵️
bit.ly/4hWlJpj
November 15, 2025 at 8:18 AM
Universal Credit is changing for everyone from April 2026.
The ‘standard allowance' is increasing and you might be affected if you get additional payment for long-term health conditions or a disability.
We explain more on our website ⤵️
bit.ly/4hWlJpj
The ‘standard allowance' is increasing and you might be affected if you get additional payment for long-term health conditions or a disability.
We explain more on our website ⤵️
bit.ly/4hWlJpj
🕔 Your employer can't make you work more than 48 hours a week on average.
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
November 14, 2025 at 6:39 AM
🕔 Your employer can't make you work more than 48 hours a week on average.
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
🚗 If your car needs service such as repairs or MOT, it's a good idea to use an approved car garage.
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
November 13, 2025 at 6:17 AM
🚗 If your car needs service such as repairs or MOT, it's a good idea to use an approved car garage.
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
Many disabled people face huge barriers when applying for the support they’re entitled to.
Our new report looks at real experiences from local clients and shares what needs to change.
📄 Read the full report: www.citizensadvicesw.org.uk/wp-content/u...
Our new report looks at real experiences from local clients and shares what needs to change.
📄 Read the full report: www.citizensadvicesw.org.uk/wp-content/u...
November 12, 2025 at 3:25 PM
Many disabled people face huge barriers when applying for the support they’re entitled to.
Our new report looks at real experiences from local clients and shares what needs to change.
📄 Read the full report: www.citizensadvicesw.org.uk/wp-content/u...
Our new report looks at real experiences from local clients and shares what needs to change.
📄 Read the full report: www.citizensadvicesw.org.uk/wp-content/u...
Managing mortgage payments can help you stay in control of your finances.
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
November 12, 2025 at 6:33 AM
Managing mortgage payments can help you stay in control of your finances.
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
November 11, 2025 at 6:16 AM
You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
You can only be evicted if your landlord has followed the proper steps.
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
November 10, 2025 at 6:44 AM
You can only be evicted if your landlord has followed the proper steps.
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
✈️ Planning for a holiday later this year?
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY
November 8, 2025 at 5:27 AM
✈️ Planning for a holiday later this year?
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY