@scoopyoiseau.bsky.social
Reposted
It’s time to rethink how the #NHS listens to patients.
Our new report shows the Friends and Family Test isn’t giving the insights the NHS needs and sets out a plan for a reformed, co-produced replacement.
Read the full release here: bit.ly/FFTReport25.
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Our new report shows the Friends and Family Test isn’t giving the insights the NHS needs and sets out a plan for a reformed, co-produced replacement.
Read the full release here: bit.ly/FFTReport25.
[1/2]
December 4, 2025 at 2:14 PM
It’s time to rethink how the #NHS listens to patients.
Our new report shows the Friends and Family Test isn’t giving the insights the NHS needs and sets out a plan for a reformed, co-produced replacement.
Read the full release here: bit.ly/FFTReport25.
[1/2]
Our new report shows the Friends and Family Test isn’t giving the insights the NHS needs and sets out a plan for a reformed, co-produced replacement.
Read the full release here: bit.ly/FFTReport25.
[1/2]
Reposted
New report out - a review of the care provided to patients with acute limb ischaemia #ALI
www.ncepod.org.uk/2025ali.html
@HQIP @VSGBI @BSIR_News @RCollEM @RCRadiologists @ilovepathology @RCSnews @vasgbi @acutemedicine @theRCN @rcgp @AACE_org
www.ncepod.org.uk/2025ali.html
@HQIP @VSGBI @BSIR_News @RCollEM @RCRadiologists @ilovepathology @RCSnews @vasgbi @acutemedicine @theRCN @rcgp @AACE_org
November 13, 2025 at 12:28 AM
New report out - a review of the care provided to patients with acute limb ischaemia #ALI
www.ncepod.org.uk/2025ali.html
@HQIP @VSGBI @BSIR_News @RCollEM @RCRadiologists @ilovepathology @RCSnews @vasgbi @acutemedicine @theRCN @rcgp @AACE_org
www.ncepod.org.uk/2025ali.html
@HQIP @VSGBI @BSIR_News @RCollEM @RCRadiologists @ilovepathology @RCSnews @vasgbi @acutemedicine @theRCN @rcgp @AACE_org
Reposted
💻Today our chief executive, @chrisgrahamuk.bsky.social, chaired @hcuknews.bsky.social's 'Patient Involvement and Partnership for Patient Safety' virtual conference.
It was a great day of insightful sessions about the power of patient collaboration, including discussions on: [1/3]
It was a great day of insightful sessions about the power of patient collaboration, including discussions on: [1/3]
November 12, 2025 at 4:27 PM
💻Today our chief executive, @chrisgrahamuk.bsky.social, chaired @hcuknews.bsky.social's 'Patient Involvement and Partnership for Patient Safety' virtual conference.
It was a great day of insightful sessions about the power of patient collaboration, including discussions on: [1/3]
It was a great day of insightful sessions about the power of patient collaboration, including discussions on: [1/3]
Reposted
Communication and information in #NHS children’s cancer services are improving.
Our latest Under 16 Cancer Patient Experience Survey (750+ children and parents, 2024) shows promising progress. 80% said staff always shared information in an appropriate way (up from 76%).
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Our latest Under 16 Cancer Patient Experience Survey (750+ children and parents, 2024) shows promising progress. 80% said staff always shared information in an appropriate way (up from 76%).
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November 6, 2025 at 3:46 PM
Communication and information in #NHS children’s cancer services are improving.
Our latest Under 16 Cancer Patient Experience Survey (750+ children and parents, 2024) shows promising progress. 80% said staff always shared information in an appropriate way (up from 76%).
[1/2]
Our latest Under 16 Cancer Patient Experience Survey (750+ children and parents, 2024) shows promising progress. 80% said staff always shared information in an appropriate way (up from 76%).
[1/2]
Reposted
The #NHS10YearPlan sets out a clear ambition: to build a healthcare system fit for the future, shifting care from hospitals to communities, from analogue to digital, and to strengthen quality, safety, and equity for all. Delivering that vision will also depend on how people experience care.
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October 29, 2025 at 11:43 AM
The #NHS10YearPlan sets out a clear ambition: to build a healthcare system fit for the future, shifting care from hospitals to communities, from analogue to digital, and to strengthen quality, safety, and equity for all. Delivering that vision will also depend on how people experience care.
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Reposted
We couldn’t be more thrilled that our CEO, @chrisgrahamuk.bsky.social, will be a keynote speaker at the 2nd Global Conference on Person Centred Care #GCPCC2026, hosted by @gothenburgpcc.bsky.social, taking place in #Gothenburg, #Sweden, from 4-7 May 2026.
#PersonCentredCare #PatientExperience
#PersonCentredCare #PatientExperience
Welcome Chris Graham as a Keynote Speaker at the 2nd Global Conference on Person-Centred Care!
His talk “Measuring and improving person-centred care: patient experiences past, present, and future” will explore 3 decades of patient voice and what it takes to make care genuinely centred on people.
His talk “Measuring and improving person-centred care: patient experiences past, present, and future” will explore 3 decades of patient voice and what it takes to make care genuinely centred on people.
October 28, 2025 at 3:44 PM
We couldn’t be more thrilled that our CEO, @chrisgrahamuk.bsky.social, will be a keynote speaker at the 2nd Global Conference on Person Centred Care #GCPCC2026, hosted by @gothenburgpcc.bsky.social, taking place in #Gothenburg, #Sweden, from 4-7 May 2026.
#PersonCentredCare #PatientExperience
#PersonCentredCare #PatientExperience
Reposted
We’re pleased that our two abstracts, developed with the Acute Leukaemia Advocates Network (ALAN), were presented at the International Society for Quality of Life Research 32nd Annual Conference in Milwaukee, Wisconsin.
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October 27, 2025 at 3:07 PM
We’re pleased that our two abstracts, developed with the Acute Leukaemia Advocates Network (ALAN), were presented at the International Society for Quality of Life Research 32nd Annual Conference in Milwaukee, Wisconsin.
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Reposted
At @careopinion.org.uk's Autumn Conference yesterday, we were delighted to hear Royal Devon University Healthcare NHS Foundation Trust share their #PEN25 award-winning project ‘The Power of Data and Voice: Innovating Patient Feedback for Real Impact’.
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October 24, 2025 at 8:32 AM
At @careopinion.org.uk's Autumn Conference yesterday, we were delighted to hear Royal Devon University Healthcare NHS Foundation Trust share their #PEN25 award-winning project ‘The Power of Data and Voice: Innovating Patient Feedback for Real Impact’.
[1/2]
[1/2]
Reposted
Have you been diagnosed with glaucoma? We’re inviting #UK adults aged 18+ with #glaucoma to take part in a one-hour online interview about their care. Your feedback will help shape future #glaucomaservices.
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
October 22, 2025 at 2:41 PM
Have you been diagnosed with glaucoma? We’re inviting #UK adults aged 18+ with #glaucoma to take part in a one-hour online interview about their care. Your feedback will help shape future #glaucomaservices.
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
Reposted
Where you’re born shouldn’t determine how long you live. Yet in the UK, differences in income, housing, and other factors can shorten lives by up to 16 years.
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October 16, 2025 at 12:58 PM
Where you’re born shouldn’t determine how long you live. Yet in the UK, differences in income, housing, and other factors can shorten lives by up to 16 years.
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Reposted
Remember, our webinar with #AmazonBusiness on person centred procurement is 23rd October at 12:30pm.
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
October 15, 2025 at 8:30 AM
Remember, our webinar with #AmazonBusiness on person centred procurement is 23rd October at 12:30pm.
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
Reposted
Today, we’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and provides scalable examples of progress.
Read the publication: bit.ly/PEN10YearPlan
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Read the publication: bit.ly/PEN10YearPlan
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October 9, 2025 at 9:13 AM
Today, we’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and provides scalable examples of progress.
Read the publication: bit.ly/PEN10YearPlan
[2/2]
Read the publication: bit.ly/PEN10YearPlan
[2/2]
Reposted
On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.
October 7, 2025 at 3:51 PM
On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.
Reposted
NHS Staff Survey link has already landed in our inbox, has yours? Look for an email from nhsstaffsurvey@iqvia.com and complete it today it only takes a few minutes! Let’s all have a voice that counts.
#NSS2025
#NSS2025
September 25, 2025 at 9:53 AM
NHS Staff Survey link has already landed in our inbox, has yours? Look for an email from nhsstaffsurvey@iqvia.com and complete it today it only takes a few minutes! Let’s all have a voice that counts.
#NSS2025
#NSS2025
Reposted
Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others.
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
October 2, 2025 at 11:14 AM
Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others.
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
Reposted
We’re back for the afternoon sessions of the Picker Experience Network Awards with more winners to be revealed. The energy and inspiration today have been outstanding!
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
October 2, 2025 at 1:39 PM
We’re back for the afternoon sessions of the Picker Experience Network Awards with more winners to be revealed. The energy and inspiration today have been outstanding!
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
Reposted
We’ll carry you along with us and share updates and highlights throughout the day.
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
October 2, 2025 at 8:39 AM
We’ll carry you along with us and share updates and highlights throughout the day.
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
Great to be at @pickereurope.bsky.social #pen25 today. Best of luck to everyone up for award, hope you all have a fabulous day! ⭐️
October 2, 2025 at 9:04 AM
Great to be at @pickereurope.bsky.social #pen25 today. Best of luck to everyone up for award, hope you all have a fabulous day! ⭐️
Reposted
Next Thursday, 2nd October, the Picker Experience Network Awards at @unibirmingham.bsky.social will bring together health and care leaders to share learning and recognise those making a difference for patients, families, and staff.
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
September 24, 2025 at 8:24 AM
Next Thursday, 2nd October, the Picker Experience Network Awards at @unibirmingham.bsky.social will bring together health and care leaders to share learning and recognise those making a difference for patients, families, and staff.
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
Reposted
Clear Cane Chronicles by Cynthia Overton, PhD shows why listening to patients isn’t optional—it’s essential for safety and quality. Learn more: bit.ly/3I2r2pJ
#WorldPatientSafetyDay #PickerPrinciples #PatientVoice #ClearCaneChronicles
#WorldPatientSafetyDay #PickerPrinciples #PatientVoice #ClearCaneChronicles
September 17, 2025 at 3:58 PM
Clear Cane Chronicles by Cynthia Overton, PhD shows why listening to patients isn’t optional—it’s essential for safety and quality. Learn more: bit.ly/3I2r2pJ
#WorldPatientSafetyDay #PickerPrinciples #PatientVoice #ClearCaneChronicles
#WorldPatientSafetyDay #PickerPrinciples #PatientVoice #ClearCaneChronicles
Reposted
In their new opinion piece for the @bmj.com, @chrisgrahamuk.bsky.social and @acoulter.bsky.social argue that patient voice is important for quality improvement – but that #NHS patients need support to ensure that their voices are heard and listened to.
Read the full piece: bit.ly/BMJSept25
Read the full piece: bit.ly/BMJSept25
September 18, 2025 at 12:05 PM
In their new opinion piece for the @bmj.com, @chrisgrahamuk.bsky.social and @acoulter.bsky.social argue that patient voice is important for quality improvement – but that #NHS patients need support to ensure that their voices are heard and listened to.
Read the full piece: bit.ly/BMJSept25
Read the full piece: bit.ly/BMJSept25
Reposted
Great to see our COO, Phillip Stylianides currently representing @pickereurope.bsky.social at the #PXCongress in #Jakarta, #Indonesia. In his session today, Phil explained how healthcare leaders can look past surface-level metrics to find insights that improve patient and staff experiences.
September 18, 2025 at 2:41 PM
Great to see our COO, Phillip Stylianides currently representing @pickereurope.bsky.social at the #PXCongress in #Jakarta, #Indonesia. In his session today, Phil explained how healthcare leaders can look past surface-level metrics to find insights that improve patient and staff experiences.
Reposted
What does it really feel like to be a patient in today’s #NHS?
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog
September 19, 2025 at 8:22 AM
What does it really feel like to be a patient in today’s #NHS?
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog