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d365goddess.bsky.social
Dian Taylor MVP 🇳🇱🇺🇸
@d365goddess.bsky.social
220 followers 50 following 23 posts
Microsoft Bizapps MVP | #MVPBuzz | D365 CE Presales Director@RSM | Speaker | Blogger@D365Goddess.com | LinkedIn Learning Author | http://youtube.com/d365goddess | Dutchie living in the US
Posts Replies Media Videos
d365goddess.bsky.social
Keep your #agents organized with #FileGroups in #CopilotStudio!

📚 Group docs to act as a single #knowledge source
🎯 Provide instructions for the file group
✅ Improved performance!

📺 youtu.be/3AqTlDh4LvQ
✍️https://d365goddess.com/keep-your-agents-organized-create-file-groups-for-better-responses
Keep your agents organized: Create File Groups for better responses!
YouTube video by D365 Goddess
youtu.be
October 24, 2025 at 2:30 PM
d365goddess.bsky.social
Having trouble populating #LookupColumns using #CopilotStudio's #DataverseConnector? In this video I'll show this and more! Learn to:

✅Use #DataverseKnowledge
✅Configure the Dataverse Connector to populate lookup columns
✅Build an agent flow

📺 youtu.be/KVZaf3tRngc
✍️ d365goddess.com/how-to-popul...
How to populate lookup columns using Copilot Studio’s Dataverse Connector
YouTube video by D365 Goddess
youtu.be
September 9, 2025 at 3:16 PM
d365goddess.bsky.social
🚀WHOA, THIS IS A GAME CHANGER!🚀

Learn all about the new #MaskingRules in #Dataverse that allow makers to partially mask data in a column!

📺 youtu.be/cHmVOGu6LxQ
✍️ d365goddess.com/enhance-data...

#DataSecurity #PowerPlatform #Security #
Enhance Data Protection in Dataverse with Secured Masking Rules
YouTube video by D365 Goddess
youtu.be
August 26, 2025 at 11:49 AM
d365goddess.bsky.social
🚀I've done the digging so you can skip the guesswork! In my last video I break down the new features that are coming in #2025ReleaseWave2 to #D365 #ContactCenter! Learn what is coming here:

📺 youtu.be/RrdhSaR5hEc
✍️ d365goddess.com/what-is-comi...

#Dynamics365ContactCenter #CustomerService #D365CE
What's coming to D365 Customer Service in 2025 Release Wave 2
YouTube video by D365 Goddess
youtu.be
August 12, 2025 at 12:58 PM
d365goddess.bsky.social
🚀Learn all about what's coming to #2025ReleaseWave2! I did the🧠 research so you don't have to! In this video/article I explore all the exciting new features 🎁coming to #D365CustomerService!

📺 youtu.be/e-my29o-lYE
✍️ d365goddess.com/what-is-comi...

#Dynamics365 #2025Wave2 #Service #ReleaseNotes
What's coming to D365 Customer Service in 2025 Release Wave 2
YouTube video by D365 Goddess
youtu.be
August 6, 2025 at 1:37 PM
d365goddess.bsky.social
🔔Stay ahead of the game and know what's coming in #2025ReleaseWave2! I did all the 🧠research for you! In my latest video I unpack all the 🎁goodies that are coming to #D365Sales!

📺 youtu.be/Sx00fLXqlh0
✍️ d365goddess.com/what-is-comi...

#ReleaseNotes #2025ReleaseWave2 #SalesEnablement #Sales
What's coming to D365 Sales in 2025 Release Wave 2
YouTube video by D365 Goddess
youtu.be
July 22, 2025 at 1:48 PM
Reposted by Dian Taylor MVP 🇳🇱🇺🇸
davidwarnerii.bsky.social
📅 Agenda for the @community.ms #PowerPlatform call 16th of July

• The latest updates⚡
• Demos on #PowerApps #PowerAutomate #CopilotStudio
• Presented by @d365goddess.bsky.social, Lukas Pavelka & Vipul Jain

+more!🚀 #SharingIsCaring 🧡💜

👋 Get the invite → aka.ms/powerplatfor...
July 15, 2025 at 4:04 PM
d365goddess.bsky.social
Want your #Copilot #Agent to act less like a 🤖 and more like a 🧠? Enable #CustomerIntent in #CopilotStudio and experience:

✅Smart intent matching
✅Less transfers to live CSRs
✅Faster resolutions

Check it out:
📺 youtu.be/zroT7QyCJas
✍️ d365goddess.com/learn-how-to...

#D365 #ContactCenter #Service
Enable Customer Intent for Custom Agents in Copilot Studio!
YouTube video by D365 Goddess
youtu.be
July 15, 2025 at 2:00 PM
d365goddess.bsky.social
Learn how to connect your #CustomAgent to #KnowledgeArticles in #D365 #CustomerService / #ContactCenter to help your customers even faster! No more need for customers to search through knowledge articles or wait to talk to a live agent!

📺 youtu.be/pQuemR8e0rM
✍️ d365goddess.com/let-your-cus...
Let your custom Agent search Knowledge Articles in Dynamics 365!
YouTube video by D365 Goddess
youtu.be
July 8, 2025 at 4:08 PM
d365goddess.bsky.social
Learn all about the new #CustomerIntentAgent in #D365 #CustomerService & #ContactCenter! I'll explain what it does, how it works and how to configure it!

📺 youtu.be/rbDf7EtlDSI
📺 youtu.be/NOKjSR0bwk8
✍️ d365goddess.com/introducing-...
✍️ d365goddess.com/introducing-...

#AutonomousAgents #Dynamics365
Introducing the Customer Intent Agent In Dynamics 365 - Part 1
YouTube video by D365 Goddess
youtu.be
June 10, 2025 at 12:15 PM
d365goddess.bsky.social
Let's talk about the new #CustomerKnowledgeManagementAgent in #D365 #ContactCenter & #CustomerService and how it helps auto-create & update #KnowledgeArticles autonomously!

📺 youtu.be/p5dphs4fy0c
✍️ d365goddess.com/everything-y...

#D365ContactCenter #D365CustomerService #KnowledgeManagement #AI
Everything you need to know about the Customer Knowledge Management Agent!
YouTube video by D365 Goddess
youtu.be
May 20, 2025 at 3:13 PM
d365goddess.bsky.social
Do you want to know everything there is to know about the new #CaseManagementAgent in #D365 #CustomerService? I broke it all down; how it works and why it's a HUGE win for #CustomerSupport Teams!

📺 youtu.be/EKFp9ssVxMs
✍️ d365goddess.com/a-deep-dive-...

#AutonomousAgents #D365CustomerService #AI
A deep dive into the Case Management Agent(preview) in D365 Customer Service
YouTube video by D365 Goddess
youtu.be
April 29, 2025 at 4:19 PM
d365goddess.bsky.social
Dispatching doesn't have to be chaos! Meet the #Autonomous #SchedulingOperationsAgent in #D365 #FieldService, a dispatcher's new best friend for scheduling! Learn all about it in my most recent video and article below!

📺 youtu.be/i0UVeuPg1MU
✍️ d365goddess.com/meet-the-new...

#Scheduling #Agents
Meet the new Scheduling Operations Agent in Dynamics 365 Field Service! (Preview)
YouTube video by D365 Goddess
youtu.be
April 16, 2025 at 1:39 PM
d365goddess.bsky.social
Ready to learn everything you need to know about #2025Wave1 🌊 for #D365 #CustomerService and #ContactCenter? This is the video/article you can’t afford to miss!

📺 youtu.be/TxulTv-kbjw
✍️ d365goddess.com/2025-wave-1-...

#AutonomousAgents #AI #Service
Everything you need to know: 2025 Release Wave 1 for D365 Customer Service & Contact Center
YouTube video by D365 Goddess
youtu.be
February 11, 2025 at 2:08 PM
Reposted by Dian Taylor MVP 🇳🇱🇺🇸
m365miami.bsky.social
Wow—just wow! We’re still in awe of how incredible #M365Miami was! 🌴 A huge THANK YOU to our attendees, speakers, volunteers, sponsors & community partners—you made this event unforgettable! 📸 More memories coming soon! 📅

Save the date: Feb 6, 2026! See you at #M365Miami 2026!
February 10, 2025 at 10:40 PM
Reposted by Dian Taylor MVP 🇳🇱🇺🇸
m365miami.bsky.social
🩷 @d365goddess.bsky.social, @thatmattwade.bsky.social, @magrom.bsky.social, @tonipohl.bsky.social, Melissa Ballesteros, @gastonfcruz.bsky.social, Mary Myers, Anna Bordioug, Steve Dalby
January 31, 2025 at 8:16 PM
d365goddess.bsky.social
Discover the latest enhancements #Dynamics365 #Sales with #2025ReleaseWave1! Learn about the new #SalesQualificationAgent, it's key features and how it helps sales teams work more efficiently!

📺https://youtu.be/XioKuwhtxlo
✍️https://d365goddess.com/2025-wave-1-dynamics-365-sales/
#Copilot #AI #D365
January 30, 2025 at 2:14 PM
d365goddess.bsky.social
Ever wondered how to create customized #Copilot #Agents tailored to your business needs? Now's your chance to learn! Join me for an interactive session where I'll guide you through the process of enhancing #productivity with #CopilotStudio and #generativeAI. Register now!
m365miami.bsky.social M365 Miami @m365miami.bsky.social · Jan 13
Empowering innovation at #M365Miami with @d365goddess.bsky.social! 🌟 Harness the power of #Copilot Studio and learn to create customized agents with ease. No-code/low-code chatbots, backend automation with Power Automate, and seamless integration with Dynamics 365! m365miami.com/registration/
This image promotes the Microsoft 365 Community Day Miami event, happening on February 6-7, 2025. The background shows a vibrant Miami skyline at sunset with shades of pink, purple, and orange. In the foreground is a circular photo of Dian Taylor. The text highlights Dian's session, "Empowering innovation: harnessing the power of Copilot Studio." The event is free to attend, with details and registration available at www.m365miami.com. The image is branded with "Left Uncharted," the organizer's logo, featuring a pencil icon.
January 14, 2025 at 2:19 PM
d365goddess.bsky.social
We can now define the data #Copilot uses to generate #CaseSummaries in #D365 #CustomerService, including #CustomColumns and #tables! This helps your CSR's quickly understand case details without sifting through case data manually!

📺 youtu.be/MemhkezgMcQ
✍️ d365goddess.com/configurable...

#AI
Configurable Copilot Case Summaries for D365 Customer Service
YouTube video by D365 Goddess
youtu.be
January 14, 2025 at 2:11 PM
Reposted by Dian Taylor MVP 🇳🇱🇺🇸
m365miami.bsky.social
Let's hear it for our Power Platform POWERHOUSES! 🦾🔥⚡️ This #M365Miami track is packed with expert tips, tricks, and insights to help you maximize the #Microsoft365 #PowerPlatform💡 Check out the full lineup & register FREE today! 👇 #M365Community #CommunityLuv m365miami.com/registration/
January 7, 2025 at 5:21 PM
d365goddess.bsky.social
Want to learn how to create more advanced views in #Dynamics365CE? #FetchXMLBuilder in the #XRMToolbox lets you use #FetchXML code to build complex custom views that the standard view builder can't handle! Check it out:

📺 youtu.be/RHQUIv3p6OA
✍️ d365goddess.com/create-uniqu...
Create unique D365 views with Fetch XML Builder
YouTube video by D365 Goddess
youtu.be
January 7, 2025 at 2:23 PM
d365goddess.bsky.social
Check out my video & article on 2 amazing new #PreviewFeatures for #ModelDrivenApps: #SmartPaste for easy data entry and #SmartGrid (search) for natural language filtering and sorting!

📺 youtu.be/0SY68uEfink
✍️ d365goddess.com/smart-paste-...

#PowerPlatform #Dynamics365 #AI #Copilot #D365
Copilot Smart Paste & Smart Grids in Model-Driven Apps
YouTube video by D365 Goddess
youtu.be
December 11, 2024 at 2:37 PM
d365goddess.bsky.social
With #CopilotPages, users can now save details from their Copilot #chats directly into a dedicated page. This feature allows team members to #collaborate in real-time on the same page!🌟Learn all about it here:

📺 youtu.be/bFF8HUiAP6Y
✍️ d365goddess.com/microsoft-36...
Microsoft 365 Copilot Pages
YouTube video by D365 Goddess
youtu.be
December 4, 2024 at 2:22 PM
Reposted by Dian Taylor MVP 🇳🇱🇺🇸
comecloudwithus.bsky.social
Come cloud with us! 😍

We go live in 1 day 🚀

www.youtube.com/watch?v=QeZx...

@suchetagawade.bsky.social @lindsaytshelton.com
@d365goddess.bsky.social @cfgcloud.io @abdulkazi.bsky.social
November 25, 2024 at 1:14 PM
d365goddess.bsky.social
Lots of talk about #AutonomousAgents here at #Ignite today so I published a video & article where I will show you how you can build an #AutonomousAgent in #CopilotStudio! Check it out here:

📺 youtu.be/9pkf8Dy6ODQ
✍️ d365goddess.com/autonomous-a...

#Copilot #Agent #AI #Agents #ArtificalIntelligence
Copilot Studio: Autonomous Agents are here! (preview)
YouTube video by D365 Goddess
youtu.be
November 19, 2024 at 4:05 PM