National Association of Consumer Advocates
consumeradvocates.bsky.social
National Association of Consumer Advocates
@consumeradvocates.bsky.social
The National Association of Consumer Advocates (NACA) is a nonprofit association of attorneys and advocates committed to representing customers’ interests.
"[Forced arbitration] strips away a veteran’s right to a public trial, forcing disputes into secret proceedings that overwhelmingly favor corporations. For those who fought to defend the Constitution, being denied their day in court feels like a betrayal of the very rights we swore to protect."
This Month of Giving, we honor veterans’ service — and the responsibility to ensure they aren’t denied justice at home.

Mike Doyle’s op-ed highlights the legal barriers many still face, from forced arbitration to the Feres doctrine.

Read: bit.ly/48o2a4W
OPINION: Veterans fought for justice abroad — we deserve it at home
As a U.S. Air Force veteran who served in the first Gulf War and a trial attorney in New Mexico, I’ve fought two kinds of battles — one wearing a
bit.ly
November 24, 2025 at 6:27 PM
The concerted attacks on the CFPB have transformed it from consumer watchdog to corproate lapdog.

It's clear that under Russell Vought's leadership, the Bureau is more interested in helping corporations evade accountability than it is with preventing harm to consumers.
Happy Thanksgiving from the CFPB!
November 24, 2025 at 6:25 PM
AI companies should not be insulated from accountability when they harm consumers, but that's what preempting state AI regulations would do.

Consumers deserve better than to be treated as collateral damage in the name of innovation.
Trump renews effort to block states from regulating AI, raising alarms about safety | CNN Business
President Donald Trump has drafted an executive order that would block states from enforcing regulations around artificial intelligence, renewing an AI deregulation push that’s raising concerns among ...
www.cnn.com
November 20, 2025 at 8:10 PM
The new CFPB director nominee is nothing more than a transparent bid to keep Russ Vought in the role as he continues his dangerous deregulatory agenda. Consumers deserve real leadership that will prioritize their needs, not the interests of big corporations. #DefendCFPB
Trump picks new CFPB director amid efforts to close agency
The nomination of Stuart Levenbach was a "technical" maneuver intended to extend White House budget director Russ Vought's oversight of the agency.
www.politico.com
November 19, 2025 at 3:56 PM
Cryptocurrency ATMs have become hubs for fraud and scams but victims seeking accountability may be out of luck because many of the companies operating these machines use forced arbitration clauses designed to keep claims against them out of court. #EndForcedArbitration
How Fraudsters Use Cryptocurrency A.T.M.s to Target Victims
www.nytimes.com
November 18, 2025 at 6:10 PM
The new CFPB keeps handing out more corporate get-out-of-jail-free cards: nearly 2 dozen consent orders against corporations accussed of discrimination, charging illegal fees, and more have been dropped.
www.newsnationnow.com
November 5, 2025 at 2:21 PM
Reposted by National Association of Consumer Advocates
Russell Vought's shuttering of the CFPB abandons American consumers — leaving them vulnerable to corporate abuse and scams.

“Never before in the CFPB’s short history have we seen such an almost complete abandonment of its obligations under the law."
How Trump’s Hatchet Man Is Destroying Consumer Protections
Russell Vought’s dismantling of the Consumer Financial Protection Bureau is putting the public at risk in areas ranging from auto loans and digital payments to credit cards and credit reports.
www.forbes.com
November 4, 2025 at 7:27 PM
Reposted by National Association of Consumer Advocates
Russell Vought's gutting of the CFPB has been devastating, with the majority of staff being fired and numerous enforcement actions against corporate wrong doers being dismissed.

Now Vought is saying he is shutting the agency down — a move numerous lawmakers are now questioning.
October 30, 2025 at 4:35 PM
Potential rule changes could completely eliminate CFPB's oversight of subprime auto lenders.

This change would come on the heels of the collapse of a major subprime lender and at a time when auto loan delinquencies and repossessions are spiking.
Trump administration considers limiting CFPB's oversight of auto lenders
A potential rule change by the Trump administration could limit the Consumer Financial Protection Bureau’s supervision of auto lenders, including many that focus on buyers with low credit scores.
www.marketplace.org
October 30, 2025 at 4:43 PM
You can tell forced arbitration has gotten out of control when even fast food restaurants are using it to avoid accountability! We need the #FAIRAct now to #EndForcedArbitration.
🍔 You used to get fries with that.
Now you get forced arbitration.

@lukewgoldstein.bsky.social reports on how Shake Shack’s new terms strip customers of their right to sue 👇

www.levernews.com/shakeshackled/
Shake Shackled
Ordering your next ShackBurger could now lock you into corporations’ favorite private justice system.
www.levernews.com
October 24, 2025 at 1:34 PM
The CFPB's overdraft fee cap rule was supposed to go into effect earlier this month, but Congress voted to overturn it. Now, consumers continue to face steep, exploitative fees as the cost of living keeps rising.

Even financial institutions recognize that this is a problem. #ProtectConsumers
I lead UW Credit Union. Exploitive overdraft fees trouble me. | Opinion
Congress overturned a cap on bank overdraft fees, many of which exploit the desperate need of working families for short-term credit.
www.jsonline.com
October 20, 2025 at 2:29 PM
Have you been the victim of a #scam? A NACA consumer attorney shares some immediate steps you should take:
October 16, 2025 at 4:06 PM
The CFPB is no longer protecting consumers because its employees have been ordered to stop work, its budget has been slashed, and new leadership has dropped dozens of enforcement actions against lawbreaking corporations.

Wrongfully shutting down the CFPB will expose millions of consumers to harm.
October 16, 2025 at 3:54 PM
"[C]ompanies like arbitration. Because the proceedings are secret, the rulings cannot be appealed, and the corporations are paying the arbitration firms, which means those firms are incentivized to make corporate friendly rulings or risk losing the business." #EndForcedArbitration
How Ticketmaster Made It Impossible To Sue Them
Your legal rights are being stripped away by the ticket company's new terms-of-use agreement.
www.levernews.com
October 15, 2025 at 2:24 PM
Reposted by National Association of Consumer Advocates
“Instead of fighting #scams and discriminatory lending practices, this administration is focusing its resources on helping #crypto companies obtain loans and establish bank accounts,” @adamrust.bsky.social tells The Banker. #CFPB
Culture wars are consuming CFPB’s consumer mission during shutdown, say critics
Consumer regulator under fire for politicised ‘debanking’ drive
www.thebanker.com
October 14, 2025 at 1:19 PM
Reposted by National Association of Consumer Advocates
#SB766 allows consumers to return faulty vehicles, improves car pricing transparency, prohibits unnecessary & costly add-ons to their cars, & more! @benallenca.bsky.social

We are proud to have been part of such an amazing group of advocates led by @autosafety4all.bsky.social! #ProtectConsumers
October 9, 2025 at 6:17 PM
Are you practicing good digital hygiene? Here's what consumer protection attorneys have to say about simple measures you can take to help protect against #Scams.
October 9, 2025 at 4:58 PM
NACA is proud to be one of the 41 groups joining this amicus brief in support of the petition for a full review in a case challenging unlawful mass firings at the CFPB.
October 9, 2025 at 2:31 PM
Reposted by National Association of Consumer Advocates
NEW REPORT: The deliberate dismantling of regulatory safeguards in #fintech, #payments, and #stablecoins shows a collective refusal to remember what led to the last economic collapse.

“If #policymakers fail to recall this truth, they are destined to relearn it the hard way.” @adamrust.bsky.social
Today's Economic Deregulation Repeats the Faults of the 2008 Financial Crisis · Consumer Federation of America
The deliberate dismantling of regulatory safeguards in fintech, payments, and stablecoins shows a collective refusal to remember what led to the last economic collapse. Rather than learning from mista...
consumerfed.org
October 9, 2025 at 12:47 PM
Buy Now, Pay Later apps are hiding a multitude of sins in their fine print: high interest rates on longer term payment plans, and even forced arbitration clauses that take away consumers' right to go to court when things go wrong.
They Got to Live a Life of Luxury. Then Came the Fine Print.
www.nytimes.com
October 8, 2025 at 2:28 PM
Last year, the 9th Circuit found that Ticketmaster's unfair, one-sided forced arbitration clause was unenforceable. Yesterday, SCOTUS declined to take up Ticketmaster's appeal.

Ticketmaster will now have to face the allegations against it in a public court like it should have from the start.
Live Nation loses SCOTUS appeal, forcing ticket seller to face antitrust suit
A lower court found that Live Nation and Ticketmaster's switch to a different arbitration scheme without clearly informing their customers “boggles the mind.”
www.courthousenews.com
October 7, 2025 at 5:19 PM
Reposted by National Association of Consumer Advocates
#California! Good news for car buyers. @governor.ca.gov just signed the Combating Auto Retail Scams Act, to make buying cars more affordable & less risky. Imagine having 3 days to return a used car for ANY reason, for a refund. Game changer! @consumerfed.bsky.social www.gov.ca.gov/2025/10/06/g...
Governor Newsom signs new laws to help reduce costs for families | Governor of California
www.gov.ca.gov
October 7, 2025 at 3:11 AM
News about this data breach comes just days after Discord users report having to sign a new ToS that included a forced arbitration clause and class action ban.

With consumer privacy on the line, it's clear that we need to #EndForcedArbitration and pass the #FAIRAct.
Discord customer service data breach leaks user info and scanned photo IDs
An “unauthorized party” may have accessed the names of users, the last four digits of credit card numbers, and more.
www.theverge.com
October 6, 2025 at 6:08 PM
Reposted by National Association of Consumer Advocates
Forced arbitration has stolen the right to be heard from countless servicemembers, veterans, seniors, small business owners, and more. Congress needs to listen to everyday Americans, not corporations and #EndForcedArbitration.
September 29, 2025 at 8:02 PM
Ticketmaster has been using forced arbitration and class action waivers for many years now! They recently updated their terms after a court struck down their previous arbitration clause for being too unfair. You can read more about it here: jacobin.com/2025/09/tick...

#EndForcedArbitration
September 30, 2025 at 1:24 PM