Dr. Leonard Berry
@drlenberry.bsky.social
Leonard L. "Len" Berry is a University Distinguished Professor of Marketing of Mays Business School at Texas A&M University, and a senior fellow at the Institute for Healthcare Improvement. Berry is a past president of the American Marketing Association. He has studied service delivery in healthcare at the Mayo Clinic and in cancer care settings. Berry is Texas A&M's most cited faculty member on Google Scholar, with over 235,000 citations. .. more
Business
51%
Public Health
16%
Dr. Leonard Berry
@drlenberry.bsky.social
· Aug 30
What Adult Medical Care Can Learn from Pediatrics: Creating Comfort, Connection, and Joy in the Hospital
The hospital environment often feels austere, impersonal, and frightening to patients,
regardless of their age. Some hospitals have found concrete, practical ways to make
pediatric patients feel more ...
www.mcpiqojournal.org
Caring for children in hospitals offers lessons for adult hospital care. This article explains:
www.mcpiqojournal.org/article/S254...
www.mcpiqojournal.org/article/S254...
Dr. Leonard Berry
@drlenberry.bsky.social
· Aug 24
Shared Decision Making Can—and Should—Actively Involve Family Caregivers | JCO Oncology Practice
ascopubs.org
I am pleased to share a new article coauthored with a special friend, Dr. Karina Dahl Steffensen, Dean, Faculty of Medicine, Aalborg University, Denmark: ascopubs.org/doi/10.1200/...
#HenryFordHealth #AalborgUniversitet #shareddecisionmaking #SDM #cancercare #familycaregivers #JCOOP
#HenryFordHealth #AalborgUniversitet #shareddecisionmaking #SDM #cancercare #familycaregivers #JCOOP
The Value — and the Values — of Listening
The idea that clinicians should listen to their patients is deceptively simple. You
take a history and ask questions as you conduct a physical exam. But unhurried, deep
listening is not so simple, eve...
www.mayoclinicproceedings.org
Sharing a new a new article on listening well and a recent one on speaking wisely---pillars of excellent medical care. So grateful to work with brilliant coauthors.
www.mayoclinicproceedings.org/article/S002...
www.mayoclinicproceedings.org/article/S002...
www.mayoclinicproceedings.org/article/S002...
www.mayoclinicproceedings.org/article/S002...
Dr. Leonard Berry
@drlenberry.bsky.social
· Jan 24
Never-Words: What Not to Say to Patients With Serious Illness
Engaging in sensitive, honest dialogue with seriously ill patients has become an even
greater clinical challenge with the rapid progress in therapies for conditions such
as advanced heart failure, can...
www.mayoclinicproceedings.org
My coauthors and I have had a remarkable reaction to our article on words clinicians should never use with patients.
www.mayoclinicproceedings.org/article/S002...
www.mayoclinicproceedings.org/article/S002...